All Sales Are Final Due to the perishable and frozen nature of our products Cakes.fyi does not accept returns, exchanges, or cancellations once an order has been placed. All sales are final. Please make sure you are confident in your order before checking out.
🚫 We Do Not Accept Returns Because:
- All cakes, cookies and bakery items are made fresh to order specifically for you
- Our products are perishable cold and frozen food items
- We cannot resell or reuse returned food products for California health department and safety reasons.
✅ We WILL Make It Right If: If your order arrives in any of the following conditions please contact us within 48 hours of delivery. We understand shipping companies will make mistakes:
- Package was lost in transit and tracking confirms non-delivery
📸 What We Need From You To process any resolution we require:
- A clear photo of the item as received
- A clear photo of the packaging and box
- Your order number
- Contact within 48 hours of delivery — requests made after 48 hours will not be honored.